Owner benefits make the Difference
Housekeeping
Housekeeping Services are provided by Mountain Rentals of Gatlinburg. We utilize
an onsite laundry, so your items are cared for and properties are not only cleaned,
but they are re-inspected to insure our standards are met.
In-House Maintenance
Our Maintenance Department is on call 24/7 so if there is an emergency at your home
it is attended to immediately, so a small problem doesn’t turn into a large one.
Guests are taken care of and are more likely to remain in your home rather than
move which costs you income.
Items such as A/C units, water pipes and other costly repairs can often be handled
by our personnel and do not require an outside contractor. Our Maintenance Department
can make these repairs at a fraction of the cost charged by outside contractors.
Keyless Entries
KABA Locks are state of the art keyless entry systems that provide easy access for
guests and protection for our owners. These locks record the date, time and codes
that are entered into the lock allowing us to perform an audit to see who gained
access to your home. No longer do you have to worry about keys floating around and
copies being made. The best part is you can control contractor entry: the code can
be valid for 3 hours or 3 days. These locks are purchased, maintained and installed
by Mountain Rentals of Gatlinburg at no charge to you.
New Software
Mountain Rentals of Gatlinburg has purchased new software so we can continue to
progress our industry and the lodging industry as a whole. This software allows
for flexible rates and a multitude of Owner benefits. Have you ever wondered what
is really happening at your property? You can login to our owner system and view
your work orders in real time, create work orders for your property, comment on
existing items, view reservations for the year, view your statements and more.
You can view our Demo Site at:
Owner demo account login
UserName:
Demo@MountainChalets.com
Password:
6642
Trust Accounting Practices
The new software has a strict Trust Accounting base so you know that our accounting
processes are always sound. Our books are reviewed by our in-house bookkeeper and
a CPA that has an extensive background in the Vacation Rental Management industry.
Website
Mountain Rentals of Gatlinburg has in-house IT personnel that maintain our systems
in order to avoid any downtime on our website, so our guests have access 24/7. The
speed of our site is constantly monitored, servers are upgraded and we stay on the
cutting edge of technology. Our webmaster is also in-house so our search engine
optimization is monitored on a daily basis, changes are made to your properties
in a timely manner and the site is constantly evolving to meet our guest’s expectations.
Having these advantages allows Mountain Rentals of Gatlinburg to deliver your properties
to the maximum number of potential clients and improve your rentals.
Owner documents
Empty contract form, deep cleen guide and schedule of maintenance fees are availble
in PDF format on our
downloads
page.