Last year we introduced a star rating system for all of our rental homes. The ratings are based on our Survey responses from each guest for the questions: “Rental unit overall” and “Value for the price paid”.     Our hope was to give our guests an idea of what other guests thought about this particular rental unit.  I would ...

Okay for those that aren’t familiar with our contest:     Mountain Rentals of Gatlinburg purchased a 2007 Jeep Wrangler 4X4 Unlimited to be given away to one lucky guest!  This promotion was so much fun and created a lot of excitement, but the best part was giving it away!!!I called the winner and it was possibly the best day I ...

This entry I would like to focus on our Reservation and Front Desk Staff.They are actually quite incredible if you consider it: 285 properties, each completely different, located throughout Gatlinburg and they field all the questions!  Their knowledge of the properties and location is unsurpassed.  These professionals go on site ...

Mountain Rentals of Gatlinburg has built its foundation on professionalism, quality rentals and a courteous staff.  We take Surveys from each of our guests and enter them into a computer program that can generate reports for us.  This lets us see how we are doing and gives our guests a chance to win a trip on us!  The results are ...

It was a proud day for Mountain Rentals of Gatlinburg when our 100,000th Guest Checked In!  We surprised them with a Smoky Mountain Gift Basket and a Gift Certificate to The Greenbrier Lodge!  We also made them pose for a few pictures so we could post them on the blog - Thank you guys! I hope they will comment on their stay and ...

    The weather in Gatlinburg has been Spring like (highs around 60 and lows around 40) complete with birds chirping and daffodils blooming.  I want to bask in the sunshine and frolic through the fields! The warm weather has created a perfect setting for hiking in the Smoky Mountains and taking in the beauty of ...

This is the first Blog for Mountain Rentals of Gatlinburg and we are very excited about this new edition to our website!       The Gatlinburg Winter Magic is still going strong depsite the unseasonally warm weather we are experiencing. Today we have a high of 65 degrees and it is going to continue throughout the ...